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Thirsk Doctors Surgery, The Health Centre, Chapel Street, Thirsk, North Yorkshire, YO7 1LGTel: 01845 440462
We welcome you to have your say by becoming part of The Doctors' Surgery Patient Participation Group. We realise that people are generally very busy and may not have time to come to the surgery for meetings, therefore we would like to form a "virtual group" that can exchange views, participate in practice surveys and with whom we can consult from time to time by email. We aim to ensure that patients and carers are involved in decisions about the range, shape and quality of services provided by the practice.
If you don't have an email address you can still get involved; please ask the surgery to post you a form.
At present we are only inviting those aged 18 and over to join.
We look forward to working with you.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Q: Why are you asking people for their contact details?
A: We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.
Q: Will my doctor see this information?
A: This information is purely to contact patients to ask them quesions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsibe for making some of the changes in the surgery they might see general feedback from patients.
Q: Will the questions you ask me be medical or personal?
A: We will only ask general questions about the practice, such as short questionnaires.
Q: Who else will be able to access my contact details?
A: Your contact details will be kept safely and securely, will only be used for this purpose and will not be shared with anyone else.
Q: How often will you contact me?
A: Not very often ... maybe once every three or four months.
Q: Do I have to leave my contact details?
A: No, but if you change your mind, please let us know.
Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: Simply let us know by email if you do not wish to receive any further messages.
Q: What do I do if I have further questions?
A: Please ask to speak to Dr Laura Longstaff who is the GP lead for the Patient Participation Group and she will be happy to telephone or email you to discuss your questions.
Patient Participation Group (PPG) Event, June 2018
Typically primary care patient participation groups are not set up to be a ‘forum for moaners’ or ‘doctor fan clubs’, they are a route for patients to advise the practice on what matters most for patients and to help identify solutions to problems.
Following the move to a virtual patient participation group in 2016, on Wednesday 6th June we held our first PPG Event at Thirsk Library. The aim of the event was to introduce the new concept of ‘Care Navigation’ and canvas their opinions about the launch, terminology and barriers to success (Care navigation will be formally launched in August 2018). The PPG were asked for their opinion regarding changing the receptionist title to 'Care Navigator', a member of the PPG suggested 'Care Advisor' and the majority of the group were in agreement to this.
Anne Reed, our nurse practitioner, discussed the scale and impact of Type 2 diabetes and the measures the practice are trying to take to reduce incidence and optimise outcome. We were joined by representatives from the charity Thirsk Strollers and the council led ‘Take that step’ with the aim of sharing their work and help our PPG members to impart knowledge in the local community.
Moving forwards we aim to host a PPG event twice yearly. We believe that cementing this partnership will undoubtedly have a positive influence on the surgery. We would like to thank the PPG members who attended and would like to invite any patients who are interested in becoming a PPG member to collect a registration form from reception or complete online. Attending events is entirely optional and we still plan to continue with ‘virtual PPG surveys’.
Overall patients, who attended thought the event excellent, additional Feedback:
How to improve:
Future topics for events:
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