Repeat prescriptions/ prescription queries can be requested by:
- Online (preferred method) - Please ask reception to register for this service and order via the link at the top of this page.
- Via the NHS App (download here)
- By completing the Repeat Sheet and posting in the red collection box (outside the surgery)
- By Online Request - submit an admin query Contact Us
- Telephone 09:00 – 10:00 or 15:00 – 16:00
Your medication will be ready for collection from the practice dispensary 5 working days after requesting it.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information about electronic prescribing services.
5 Good Reasons to Use Our Dispensary - USE IT or LOSE IT
- The dispensary is open Monday to Friday 09:00 – 13:00 and 14:00 – 18:00.
- Please enter through the health centre door and exit the door near dispensary.
- Please wear a face covering.
- Dispensary phone-in times are 09:00 -10:00 and 15:00 – 16:00
We have a delivery service for dispensing patients on either a Tuesday or a Friday. Household charge for routine monthly prescription delivery, subject to combined date of delivery, is £55 per annum. Cost for additional delivery of acute medication is £5.
We can take virtual payments over the phone.
For all dispensary queries, please contact the dispensary via 'online' access or ask us here.
If you live less than 1 mile from the nearest pharmacy the rules do not allow us to dispense your medicines and you will have to get your medicines from a chemist - do not enter the surgery building. Your prescription will be sent to the chemist of your choice using The Electronic Prescription Service.
Dispensary staff have been instructed to question any requests for changes to medications and any early issues. All medications must have a doctor’s approval and patients should therefore ensure that their medication is reviewed at regular intervals.
In line with current guidance from NHS England, we are unable to change repeat prescription durations or do anything that supports patients trying to stockpile medication as this would put a strain on the supplies of drugs and will exacerbate any potential shortages.
Please note there are some items that are in very short supply, and you may be given an alternative.
Do not contact reception with any medication queries as we need to ensure this line is kept free for seriously ill patients.
Signing the Prescription
Government legislation requires that all prescriptions collected, except those exempt on age grounds, have to be signed for by the person who collects the medication. If you are exempt from payment you must CROSS the box that has the appropriate exemption and sign the form at the bottom, remembering to show dispensing staff proof of exemption.
If you pay for your prescriptions you must fill in the amount you have paid and sign to say that the money has been collected from you. Please remember - it is not the responsibility of the dispenser to fill in your form
To avoid patients coming into the surgery, our Pharmacists are assessing patients' medication reviews that are due and where appropriate patients will be telephoned at home.
Advice for Patients 75 years of age and over taking daily low dose aspirin
Up to date studies indicate that patients taking daily aspirin who are 75 years old or older are at increased risk of stomach bleeds. The risk of a major bleed increase four fold in this age group compared to younger patients. The outcomes of such events were also worse for these older patients being 10 times more likely to be disabling or fatal.
Whilst we can review patients that we prescribe aspirin to, those patients who buy their own aspirin are advised to speak to the surgery pharmacist about measures to protect the stomach and reduce risks of bleeding.