Dispensary and Prescriptions
In response to the Covid epidemic, we began a medication delivery service for all registered patients that live more than a mile from their nearest chemist.
With many of our patients returning to work and no longer at home to accept delivery we are currently offering patients the option of home delivery for an annual fee or to collect their prescription from the carpark.
We are able to deliver to dispensing patients on either a Tuesday or a Friday.
Household charge of routine monthly prescription delivery, subject to combined date of delivery £55 per annum.
Additional delivery of acute medication £4.
We can take virtual payments over the phone.
We will deliver to Shielding patients who will not be asked to pay.
We have several staff in Dispensary that are at moderate risk of becoming seriously unwell from Covid-19.
Patients that prefer to collect their medication from the Surgery, to minimise patient contact
please collect from the Carpark at 11am, 2pm or 5pm.
For all dispensary queries, please contact Dispensary via online access or email: firstname.lastname@example.org
If you live less than 1 mile from the nearest pharmacy the rules do not allow us to dispense your medicines and you will have to get your medicines from a chemist do not enter the Surgery building. Your prescription will be sent to the chemist of your choice.
From 1st July 2020 we will commence using Electronic Prescriptions.
REPEAT PRESCRIPTIONS/ PRESCRIPTION QUERIES can be requested by:
Your medication will be ready for collection from the practice dispensary 5 working days after requesting it
Dispensary staff are instructed to question any requests for changes to medications and any early issues. All medications must have a doctor’s approval and patients should therefore ensure that their medication is reviewed at regular intervals.
In line with current guidance from NHS England, we are unable to change repeat prescription durations or do anything that supports patients trying to stockpile medication as this would put a strain on the supplies of drugs and will exacerbate any potential shortages.
Please note there are some items that in very short supply, and you may be given an alternative.
Do not contact reception with any medication queries, we need to ensure this line is kept free for seriously ill patients.Signing the Prescription
Government legislation requires that all prescriptions collected, except those exempt on age grounds, have to be signed for by the person who collects the medication. If you are exempt from payment you must CROSS the box that has the appropriate exemption and sign the form at the bottom, remembering to show dispensing staff proof of exemption.
If you pay for your prescriptions you must fill in the amount you have paid and sign to say that the money has been collected from you. Please remember - it is not the responsibility of the dispenser to fill in your form
Serving The Patient
Please stand 2 metres apart where possible to collect medication. As soon as there is a dispenser free you will be attended to.
It is important that our staff give their full concentration to each item dispensed to ensure that errors are avoided, so for your safety, and that of other patients, please be kind and wait patiently to be served.
To avoid patients coming into the surgery, our Pharmacists are assessing patients' medication reviews that are due and where appropriate patients will be telephoned at home.